Delivery
We roast our coffees fresh, to order. The coffee you order is roasted on one of the next roasting days, so the beans that reach you were waiting as green coffee not long before.
We dispatch your order within three working days. For orders above 5 kg we agree the delivery date with you individually, so that roasting and delivery can fit your needs.
Delivery methods and charges
| Method | Time | Charge |
|---|---|---|
| GLS home delivery | 1–3 working days | 1,462 Ft |
| Parcel locker | 1–3 working days | shown in the cart |
| Collection — Bagira Coffee – The Shop, Dob utca 27. | during opening hours | free |
Delivery is free on orders over 21,600 Ft. The exact charge, and how much is still needed for free delivery, is shown in the cart and at checkout before you pay.
Collection at the café
You can also collect your order free of charge from our café at Dob utca 27. We email you as soon as it is ready and keep it for you for 14 days.
Right of withdrawal
If you buy from our webshop as a private individual (a consumer), you may withdraw from the purchase without giving a reason within 14 calendar days of receiving the order.
All you need to do is send an email to info@bagira.coffee, ideally with your order number.
Within 14 days of your notice of withdrawal we refund the price of the goods and the basic charge of the original delivery, using the same payment method as the original payment. We may withhold the refund until the goods have come back to us or you have proved that you have sent them.
You must send the goods back within 14 days of your notice of withdrawal. The direct cost of returning them is yours.
Worth keeping in mind
- Please return coffees unopened, in their original packaging where possible. For some products the right of withdrawal may be limited for hygiene or other legal reasons.
- Please return machines and equipment in their original packaging where possible, with all accessories. You may be liable for any loss in value resulting from use beyond what is needed to try the product.
- Returns address: 2142 Nagytarcsa, Felső Ipari körút 2/A, Hungary.
- We cannot accept parcels sent cash-on-delivery.
If something is not right with your coffee
We do everything we can to make sure your coffee reaches you in its usual quality. If there is still a problem — damaged packaging, not what you ordered, or something unusual in the taste — please let us know.
Write to info@bagira.coffee and, if you can, include the roast date printed on the packaging. We will look into it and help find the right solution, with a replacement or a refund if needed.
The flavour of coffee keeps changing after roasting. Stored properly it keeps its quality for a long time, but for the best taste we generally recommend drinking it in the weeks after roasting.
If you are unsure about storing, brewing or the taste of your coffee, we are happy to help.
Contact
TTG Gastro Kft.
1074 Budapest, Dob utca 25. Fszt. 2., Hungary
Email: info@bagira.coffee
Phone: +36 70 786 3670